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Kertios implemented Oracle HCM Cloud for a leading bank in Mauritius.

One of the leading banks in Mauritius with representative office in South Africa bridges Africa and Asia. Bank engaged in a Digital Transformation journey, HCM domain being a key area to start the activities. The main objectives of these project were to:
– Embrace an innovative mindset and become the ‘Digital Bank’ that empowers customers;
– Automate and re-design the operating processes to standardize and align with global best practices;
– Improve data security, access to information and support “Maker-Checker” principle;
– Reduce operational issues;
– Support a growing number of employees. Attract, develop and retain the best people by defining a strong corporate identity, creating a culture of excellence and helping employees by creating for them the best place to work;
– Improve decision-making based on BI reporting.

Our expertise

Main deliverables

Detailed Business requirements
Target processes and GAP Analysis
Configuration workbook
UAT cases and scripts
Developed BI reports
Training of key and end users

Lessons learned

  • Zero customization objective can be achieved.

  • Change management for Cloud projects is more important than for On-Premise projects.

  • Upgrade from one version of Oracle HCM Cloud to another is smooth and mostly requires testing.

  • Updates delivered by Oracle after Go-Live also require a skilled internal or external support team (even if of smaller size than for On Premise model).

Learning points

  • Zero customization objective can be achieved.

  • Change management for Cloud projects is more important than for On-Premise projects.

  • Upgrade from one version of Oracle HCM Cloud to another is smooth and mostly requires testing.

  • Updates delivered by Oracle after Go-Live also require a skilled internal or external support team (even if of smaller size than for On Premise model).

Our expertise

Main deliverables

Detailed Business requirements
Target processes and GAP Analysis
Configuration workbook
UAT cases and scripts
Developed BI reports
Training of key and end users